Privacy Policy

AR Trakker (ART) respects the privacy of its users and is committed to protecting the information handled through its vehicle tracking and fleet management services.

This Privacy Policy explains what information AR Trakker (ART) accesses, collects, stores, uses, and shares when you use the AR Trakker (ART) mobile application and related services.

1. Information We Handle

AR Trakker (ART) primarily handles information necessary to provide vehicle tracking and account access services.

Account and Login Information

Authorized users may be provided with login credentials, including a username and password. The system may also maintain login activity and related account access records for security, authentication, and service management purposes.

The application does not require users to provide unnecessary personal information for general vehicle tracking services.

Vehicle Information

AR Trakker (ART) stores and processes vehicle-related information required to provide its tracking services. This may include vehicle identification details, tracking-device information, and other information associated with a registered vehicle.

Vehicle Location and Tracking Information

The application processes vehicle location and tracking information received from installed tracking devices.

This may include:

Current/live vehicle location
Previous or historical vehicle locations
Routes and trip history
Vehicle movement information
Speed and related tracking information
Ignition and other vehicle-status information
Tracking alerts and events

This information is used to provide live monitoring, historical tracking, fleet management, reporting, and security-related features.

Device Information

AR Trakker (ART) may process certain device-related information, including device identifiers or technical information associated with the application and login session, where required for authentication, security, service operation, and account management.

2. Photos, Videos and Files

Certain application features may allow access to photos, videos, or files when required for specific vehicle tracking, tracking-history, reporting, or related functionality.

AR Trakker (ART) does not use access to photos, videos, or files for unrelated purposes.

Only information required for the relevant application functionality should be accessed or processed.

3. Notifications and Audio Alerts

AR Trakker (ART) may use notifications to provide users with vehicle-related alerts, updates, and other service notifications.

The application may also play voice or audio alerts through the device’s speaker where supported by the application.

AR Trakker (ART) does not use the device microphone to record conversations or collect audio recordings unless a future feature specifically requires such access and the user is appropriately informed.

4. How We Use Information

Information handled by AR Trakker (ART) may be used to:

Authenticate authorized users.
Provide access to the AR Trakker platform.
Display live vehicle locations.
Display historical vehicle tracking and route information.
Manage registered vehicles and tracking devices.
Provide vehicle-related alerts and notifications.
Provide reports and fleet-management features.
Maintain login and security records.
Detect, investigate, and prevent unauthorized access or misuse.
Maintain, operate, and improve the application’s services.

AR Trakker (ART) does not sell user information.

Vehicle, account, and related service information is accessed only by authorized users, AR Trakker personnel, and service providers where necessary to operate, maintain, secure, or provide the vehicle tracking service.

AR Trakker (ART) does not sell personal or vehicle tracking information to third parties.

Information may also be disclosed where required by applicable law, legal process, or a lawful request from a competent authority.

6. Data Security

AR Trakker (ART) takes reasonable technical and organizational measures to protect account information, vehicle information, tracking information, and other data handled through its services against unauthorized access, misuse, alteration, disclosure, or loss.

Access to the system is controlled through authorized user accounts and authentication credentials.

7. Data Retention

AR Trakker (ART) retains account, vehicle, and tracking information for as long as reasonably necessary to provide its services, maintain operational and security records, support historical tracking and reporting features, and comply with applicable legal or business requirements.

When information is no longer required, it may be deleted or securely disposed of in accordance with applicable requirements and the company’s operational practices.

8. Account and Data Deletion

Users who wish to request deletion of their account or associated information may contact AR Trakker using the contact details provided below.

Upon a valid deletion request, AR Trakker will review the request and delete applicable account information and associated data where deletion is permitted and required.

Certain information may be retained where necessary for legitimate purposes such as security, legal compliance, dispute resolution, or maintaining required business records.

9. Children’s Privacy

AR Trakker (ART) is designed for vehicle tracking and fleet management and is not directed toward children.

The service is intended for authorized users who use the application for business, organizational, or vehicle-monitoring purposes.

10. Third-Party Services

AR Trakker (ART) may use third-party technologies, hosting services, notification services, mapping services, analytics tools, or other technical services required to operate and maintain the application.

Where third-party services process information on behalf of AR Trakker, such processing is limited to purposes necessary for providing or supporting the relevant service.

11. Changes to This Privacy Policy

AR Trakker may update this Privacy Policy from time to time to reflect changes in the application, services, legal requirements, or data-handling practices.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of information through AR Trakker (ART), please contact us:

AR Trakker (Pvt.) Ltd.